Rental Policies
* One night lodging + booking fee will be charged to your Credit Card at the time reservation is made.
* There is also a Security Deposit equal to 1 night stay to be paid in advance. There are absolutely no exceptions. Full payment is due at check-in.
* Guest agrees to a $10 non refundable booking fee at the time reservation is made. Entire $10 booking fee is forfeited if the reservation is cancelled.
* Cancellation policy is 30 Days prior to arrival. You will be charged your total lodging charge + tax if you cancel within 30 days of your arrival. There are absolutely no exceptions and no excuses accepted. Gift Certificates are non-refundable.
* No CONDOS will be rented to vacationing students or young adults (under 25) unaccompanied by a responsible parent in the Condo for the entire stay. Reservations made under false pretenses will be subject to expulsion without refund.
* If you need a boat slip it must be arranged and paid in advance of your stay.
* Vacationers agree to obey the rental policies of Atlantis Island Rental, and acknowledges receipt.
* Condos are privately owned, and Waterfront Properties at the Lake and Atlantis Island Rentals is the owner’s agent.
* Check-out is 11 AM (no exceptions). If your keys are not returned to us by 11:00am on the day you leave you may be charged an additional nights lodging. Check-in is After 4 PM. No Exceptions! Regardless of unit availability you will not be given keys for any reason prior to 4:00pm. (Check in after 5 PM must call office to make arrangements.)
* Guest will not have more than 6 people sleeping in each condo.
* Atlantis Island Rental guests and their visitors shall refrain from acting in a manner that is offensive to other Guests, Homeowners, and Visitors on Atlantis Island. Such behavior shall include, without limitation, excessive noise, illegal or offensive conduct, or behavior that jeopardizes the safety, well-being or enjoyment of Atlantis Island Guests, Homeowners, or Visitors. No noise after 11 PM. NO FIRE WORKS OF ANY KIND.
* A violation of any Atlantis Island Rental guests, or by guest’s visitors, may at Atlantis Island Rentals sole discretion, result in the expulsion of the guest and/or visitors from rental unit without refund.
* Absolutely NO Pets & NO Smoking are allowed in any rental unit. Guests electing to ignore our No Smoking Policy in Any Room will be assessed a $100 cleaning and deodorizing fee. There are a few condos that allow smoking on the patio. You must indicate that and be booked into only unit that accept it.
* Vacationers agrees to return the rental keys upon departure. There will be a $25 charge for lost keys. Misplaced keys are lost keys! If key is found and returned to rental office guest within 48 hours of departure will be reimbursed.
* Our Condos will be cleaned to quality standards prior to your arrival and after your departure. Housekeeping will not be provided daily. If you have the need to have cleaning during your stay it can be arranged .Guests are responsible for leaving the unit in good condition, and if accommodations are left damaged, your credit card will be charged for damages. If unit is left excessively dirty you will be charged an additional cleaning fee of $75.
* WFP reserves the right to move the guest if needed repairs cannot be accomplished in a timely manner.
* We may enter the unit to affect necessary repairs.
